Yes, because the Company will always engage cleaners when the current tenants leave.

Rooms have either single (3ft) or double beds (4ft) dependent upon the room size, plus fitted desk and wardrobe, set of drawers, carpet & curtains, FREE Broadband (up to 8 Mb) & T.V. point, quality door lock, notice board, mirror and chair

Bills are extra such as gas and electric. The Company pays the water on your behalf and the gas and the electric are on Quarterly Meters which is cheaper than PrePayment Meters. Council Tax is Free providing you hand over a Student Exemption Certificate which the University will issue to you in October.

Unfortunately, the answer is yes because the contract we offer is for 12 months starting from the 1st August 200x

Every property has a valid gas safety certificate and this is checked every 12 months by Corgi registered engineer. Fire extinguishers are checked annually together with the Fire Alarms and Electrical Certificates are valid for 5 Years. If in the meantime, there is a problem with the boiler, radiators or electrics just call our Sales and Lettings Office who will call an engineer out straight away.

The Company will undertake all painting and repairs once a tenant calls to say jobs need doing.

Yes, but they can not move in and to a maximum of 2 nights Per Week.

Just call or email our Sales and Lettings Office straight away and the Maintenance Manager will normally assess the situation within 24 hours. Once an assessment has been made then the necessary action will be taken within a reasonable timescale. Be rest assured that it will be fixed as soon as possible so that as little disruption as possible is caused to the household.

Yes, you can but when you leave make sure the room is in the same condition as you found it – but the Company does allow for wear and tear.

Just inform accounts in the Sales Office when funds are due in and in most circumstances this is acceptable. However, this has to be agreed in writing and may attract a late payment charge.

We do not charge deposits anymore. Instead, we charge a small administration fee of £95 (50% discount for existing tenants) and £75 cleaning fee.

We as a Company will insure the bricks and mortar of the property and the fixtures and fittings supplied. All personal belongings that require insuring will be the responsibility of the tenant. To save on costs, some tenants will add their belonging to their parents' household policy.

Under exceptional circumstances tenants may wish to terminate their contracts early. This is required in writing with a £100.00 reletting fee and then the room will be readvertised via various websites. Unfortunately, the tenant and guarantor are still held responsible for the rent and terms and conditions of the ongoing contract and these must be honoured until a suitable alternative tenant can be found. Once this has been done, the Company will inform both tenant and guarantor of the cessation of their liabilities.

All houses have gas central heating except for Post Graduate Apartments in 156 Foregate Street, Chester which are heated by electric wall heaters.