Absolutely love the staff and level of service! They are always supportive and understanding to 'student' problems as well as quick work of rectifying problems within the property. 100% recommend and looking forward to another year with them!
I, along with three friends, started tenancies with Abbey Rentals for the 2017/18 academic year and will be continuing to do so for 2018/19. During this time, Abbey Rentals has completely exceeded all expectations. Our house has been refurbished throughout the year to ensure that we are happy and feel comfortable where we are living; just a few small changes has allowed us to have a place where we feel completely at home whilst studying at university. These changes were done promptly and without encouragement by Alan, who without a doubt is one of the nicest men I have met and who will also go above and beyond to keep tenants happy. In addition to this if anything needs fixing, such as a blown lightbulb or tap, someone comes by within 24 hours to resolve the problem. The response speed of the Abbey Rentals team cannot be faulted. Furthermore, we are always notified significantly ahead of time if someone will be coming round to check the meter readings etc., allowing us to be informed every step of the way has enabled us to really feel a part of the process.
I cannot thank Abbey Rentals enough for how they have treated us this past year, and I look forward to continuing my tenancy with them.
Recently moved into a property with abbey rentals, and I am already impressed with how approachable and friendly the staff are when I have any questions or queries. When I moved in, the fridge was not working, however after emailing staff, this was replaced with a brand new one after a short couple of days. Would highly reccomend to any student looking for a reliable letting agency who are responsive and genuine.
Abbey Rentals are absolutely fantastic, we’ve been with them for two years now and wouldn’t choose any other rental company to be with. The team have helped with any queries we’ve had with our rent and the house itself and revamped the house over the years we’ve been living there including new carpets, new beds, paint inside and outside the house, garden maintenance, locks on the outside gate and front door. Wouldn’t go anywhere else!
It’s our first time staying with abbey rentals and I honestly wish we had come sooner! They’re super friendly and have always made sure that we are happy with our house, and I can definitely say I’m more than happy! Will definitely be recommending abbey rentals to new students!
Abbey Rentals are really nice to work with, very clear with how they work explained everything in great detail and all the staff were lovely and very welcoming. Very good with prices and all the properties were really nice.
Abbey Rentals have been amazing. The customer service is outstanding! The staff are always welcoming and ready to help! 100% recommend!
(Translated by Google) Because so many responses are provided in English, I thought I would post one in German for any German Erasmus students since abbey rentals recommended in every way
I have come through the Erasmus program for one year to Chester and I live in a house with five roommates. The house is in excellent condition (all newly renovated with two excellent bathrooms). The best thing about abbey rentals however is the point of contact, even with the smallest problems they help. This is especially significant for me as a "newcomer" due to being completely new in a foreign country of immense advantage.
All in all, abbey rentals are the only I recommended!
Da so viele Rückmeldungen in Englisch zu finden sind, dachte ich mir ich schreib mal eine in deutsch für eventuelle deutsche Erasmus Studenten, da abbey rentals in jeder Hinsicht zu empfehlen ist
Ich bin über das Erasmus Programm für ein Jahr nach Chester gekommen und wohne in einem Haus mit 5 Mitbewohner. Das Haus ist in einem hervorragenden Zustand (alles neu renoviert mit 2 hervorragenden Badezimmer). Das beste an abbey rentals sind jedoch die Ansprechpartner, welche einem bei jeglichen auch noch so kleinen Problemen sofort zur Seite stehen und helfen. Das war vorallem für mich als "Neuling" in einem vorerst komplett neuen fremden Land von riesigem Vorteil
Alles in allem ist abbey rentals nur zu empfehlen!
Only just moved in to the house and it is perfect. Abbey Rental's is a 10/10 establishment that goes beyond for its tenants. The house is lovely with adequate space and comfortable beds and the staff are genuine, friendly and approachable. Would recommend to others.
Went in to ask about some flats that were nice and quiet. Abbey Rentals provided plenty of options and gave very detailed information about all the properties. The flat we have got is excellent and if there are any issues, they have been dealt with straight away. The customer service has been spot on and I would highly recommend Abbey Rentals to any future students or current students.
I have been renting with Abbey Rentals for two years now - best decision I have made and I am looking forward to renting with them again in the future! Very helpful and supportive when faced with an issue, 10/10 to this top notch team!
Very friendly staff, always happy to help with any problems across the whole process of choosing and moving into our house - reported faulty radiators and they sent someone out within a day. Reasonable prices and a lovely house - would definitely recommend!
Currently renting a house through Abbey Rentals with 5 other people and it was just such a breeze! It was so straight forward and the service and communication was brilliant! Thankyou Abbey Rentals!
These properties are the best I've seen. Friendly and accommodating staff. Reasonable rent. Each property has been recently upgraded to a very high standard. I was very impressed and would highly recommend this company to anyone looking for student accommodation in Chester.
Helpful and friendly when looking around the house. Told us it was going to be refurbished and asked us what we wanted, which was really good. When I've had problems with the house they listen and answer all the questions. Always let you know when they're going to come around.
As a 3rd year student I have previously been with another agency for houses and both years we had big issues with the landlords, which left us very unsatisfied with our housing situation. With Abbey Rentals we had a very good experience as even though we weren't with them they listened to our problems, helped us out and had a laugh. Great staff who deal with you immediately and spend a lot of time and effort in the house viewings. Even when you're struggling they always come up with a solution that both parties are satisfied with! :)
I went to Abbey Rentals to view some houses with a friend after having a few bad experiences with other companies in the area and was pleasantly surprised with the standard of houses compared to others I'd seen! The staff were so nice and friendly, and any questions or problems I had were sorted quickly and efficiently. Would recommend to anyone!
Abbey Rentals are a brilliant letting agency! They provide an excellent and friendly service! If there are any troubles with your house or your landlord, then Abbey Rentals will immediately sort it out and help you! They are a great business and you can trust their company and their views.
We decided to use Abbey Rentals to find our second-year accommodation after hearing great things about them, and I’m so glad we did as they have been brilliant! All the staff have been really helpful and quick when responding to problems and I look forward to using them again to find our third-year accommodation! Thank you!
Excellent service, great quality housing, easy and no messing around, a change in the face of the business.
Fast to sign up to a property, good selection of properties on their books. Our house is large, and rooms are a good size, we had a few problems at first, but they got back to us and sorted them with no problems. Would recommend, biggest student letting company in Chester. Reliable and easy to deal with. We're happy with our property now and look forward to the rest of our time with Abbey rentals.
Abbey Rentals was the best decision for me for my Accommodation during my course in Chester. The house is really clean and beautiful. I got amazing Housemates and amazing people from Abbey Rental who helped me throughout all the renting and contract procedure. 100% Recommended to everyone coming to Chester!
I'm a current tenant with Abbey Rentals, I've recently moved into my new house and couldn't be happier. Collecting my keys was easy and the house was in great condition when I moved in. Staff are super friendly and helpful. Would strongly recommend Abbey Rentals to anyone!
As a first-time renter, Abbey Rentals really looked after us. The staff are absolutely lovely and are really easy to communicate and get on with. A great service!
Moved into shared accommodation and couldn't be happier with the service and help provided by Abbey Rentals, any problem is easily resolved by their very friendly staff and the house is great
My housemates and I decided to use abbey rentals this year for our accommodation due to having a bad landlord previously. Our new house is perfect for us with a homely lounge and spacious rooms. I feel confident that if any problems arise, they will be able to sort it out in good time without any hassle.
I have lived in my property for two years now and find it a pleasure to live in an Abbey Rentals accommodation, the Company is very organised and efficient. Any problems that may arise are quickly dealt with. Abbey Rentals are a very good company with very helpful staff.
Really friendly and easy to talk staff. Got me and my friends an ideal house, they will do anything to find you the perfect accommodation. 10/10 would recommend.
Fantastic service, signed up with them for a second year as they were absolutely faultless. The standard of both properties was great, and I would highly recommend to all students. Whenever I have spoken to them either face to face or over the phone they have always been extremely helpful.
Fast to sign up to a property, good selection of properties on their books. Our house is large, and rooms are a good size, we had a few problems at first, but they got back to us quickly. The problems were due to abbey only taking over the property a little before we moved in so fair enough to them they sorted everything out. Would recommend, biggest student letting company in Chester. Reliable and easy to deal with. We're happy with our property now and look forward to the rest of our time with Abbey rentals.
Great company!! Easy to sign for houses and great at dealing with any problems straight away. Would highly recommend using abbey rentals for student housing.
I’m a student studying at Chester University and have used multiple student rental company's through my year of study. I can safely say that Abbey Student Rentals has been the most helpful and accommodating by helping me and my housemates at every turn. I would never use another letting company and wish that I had used them from the get go.
I have had a speedy and comfortable experience with abbey rentals, even after living in one of the properties for only a month. I know that I am well looked after and know that in good faith if i have any issues they will be dealt with that day or the following day after. I would in good conscience suggest this company to any other individual looking for a safe and comfortable environment to live in and call home. Fantastic company, fantastic service and best of all, fantastic landlords.
Highly recommend this company, they make us student feel at home as they are very supportive and if there is any problem in our accommodation they will sort it straight away. WE LOVE ABBEY RENTALS!!!
The customer service I received from the employees at Abbey Rentals was amazing. Would definitely recommend them to any student searching for a student house. I would especially like to thank Ellie for all of her help.
This will be my second-year renting with Abbey Rental. Absolutely brilliant in helping my find accommodation in my first year and again for the second year. The team have been super helpful with any issues that occurred and were dealt with quickly. Looking forward to renting with them again for my third year :)
Absolutely great company, happy with the service I’ve recieved in regards to finding a house. They’ve gone above and beyond for every request I’ve had. 10/10 would recommend again.
Rented with Abbey Rentals for my first year at university and after being with various landlords for the following years I can honestly say they were by far the best! The house was in great condition when I moved in! Any problems were fixed straight away, the staff are amazing and so helpful! 100% recommend Abbey Rentals, you will not regret renting with them x
As a student being on her year abroad Abbey Rentals were great in answering any questions I had and sorting out all the finer details for my new house despite the distance. Would highly recommend Abbey Rentals to future students!
Fantastic company, staff are so friendly and approachable, always happy to help and answer any questions (especially Rachel!). Problems are quick to be solved and overall the best student lettings company in chester in my opinion! :)
Very friendly and helpful. Showed us around a good variety of student houses. Would recommend!
Signed with them beginning of last year and moved in earlier this year. They are all very productive and made me and my housemates feel welcome. The staff members are very easy to talk to and appreciate when concerns are raised as it’s clear they have the students best interests at heart. Tim and Alison are particularly helpful, very glad to be with them.
Lovely team, always willing to help out with problems in our house. Always quick to reply and easy way to contact them too! (email, phone or Facebook) Would definitely recommend this rental company to students in Chester.
I stayed in an Abbey Rentals house for my first year of university and was so happy with the service and accommodation they offered that I've chosen to stay in the same house for my second year. Would definitely recommend.
I have received brilliant service from Abbey Rentals, and I have only been here for a month. Alison and Tim are lovely landlords. They have recently decorated the lounge in our house (Cheyney Road), which is appreciated by everyone in the house, and looks lovely. Thank you! Would recommend them as a company.
Very friendly staff who make you feel comfortable and will help to find you the best place that suits your needs, will be using here next year as well.
I first came to Abbey last September when I was looking for a first-year house. Tim showed me round lots of options and I fell in love with my attic room! He put me in touch with all my future house mates, so we could have a chat before we all met which put me at ease. The company really care about the students and I enjoyed the whole process so much I ended up working here. I would always recommend Abbey Rentals to anyone, such a helpful company.
Easy and straight forward contracts, very friendly staff and great properties available! Absolutely love my student house and you can bet I'll be signing another contract next year.
Perfect agency to rent from. Made the process of choosing a new place easy to do and the office was really welcoming.
Great customer service. Very friendly and helpful. Would definitely recommend to others.
Very helpful when I was looking for accommodation, nice staff who explained everything thoroughly, any problems at the accommodation and they were sorted instantly. Will definitely be using again for third year!
Staff are lovely and approachable, I always feel welcome when I pop in for advice or just a chat. 5 stars!
Great staff with lovely and friendly service! It was all very easy to move in and we love our house!
Very helpful and quick in sorting out our house in 1st year and very quick and easy move in for our 2nd year. Very Helpful and friendly staff.
Abbey rentals deal with problems as soon as they can. The house is very good for the five of us. Our radiators were not working, and someone came in the next day to have a look
Helpful company in finding a suitable flat on short notice and are always on hand to help with any queries. Friendly staff in store and over the phone.
An excellent company very accomodating to all our needs helped us efficiently find a student house very pleased with the service
Awesome people. Helpful, thoughtful and reliable. Can't recommend them highly enough
Lovely staff and very approachable! Always feel at home when I pop in, get along with all the staff very well
Abbey's is brilliant! All the staff are so friendly and helpful, if there's a problem you know Alan will be around straight away! Couldn't be any better!
Great service and friendly staff, any issues with houses are fixed quickly upon notice and the staff always respond to queries quickly.
Great accommodation, feel like I'm back home with my parents. 10/10 would use Abbey Rentals and recommend to a friend.
Abbey Rentals were very friendly and supportive when looking for a house. The team made the transition from halls into student housing very easy!!
Really friendly and reliable service! A great spacious house with a fab living room and good size bedrooms
Really nice and helpful team and they helped make sure the house was in good condition for us moving in!
Great help in finding a suitable property. Would definitely recommend to other students looking for a house.
Great company, fantastic service. Always quick to respond with any queries and questions. Would defo recommend!!
Really supportive of students, helped out with getting us sorted and getting us a really good house to live in. Would recommend to everyone!
Great service from abbey rentals, Becky was very friendly and pleasant. Excellent company to rent from, would highly recommend.
3rd year living with Abbey rentals for the second time, great people great service. Happy happy happy
Abbey Rentals we’re really helpful in finding a house for second year and are always quick to reply to any issues!
Brilliant, helped a lot with settling in and getting Things ready for when we moved in. Highly recommend to all Students!
Been with them for 2 years and have never been disappointed. Fantastic accommodation.
Really good service and friendly staff to help if you need it!
Abbey rentals are a very nice student accommodation. I felt treated like five stars.
Worked hard with us to make sure we got the right house for our little group. They also kept us up to date on rent due dates.
Really kind and helpful, lovely clean houses and friendly Landlord! Would definitely recommend!
Easy to talk to and really helpful with moving in. Prices can feel a little high at points.
Friendly and reliable staff who are always happy to help with a high-quality and wide range of student houses to choose from
Very helpful arranging accommodation and helping if there's any issues.
Great help. Easy and fast. Defo recommend!
Excellent company - nothing is too much trouble! Really friendly staff.
Very good customer service! Clients best interest at heart :)
All of the staff have been really helpful and are supportive with any questions we had, would definitely recommend
Incredibly helpful rentals and easy to communicate if any situations need sorting out.
Without doubt the most helpful Student Rental agents in Chester! Would highly recommend!
Really helpful and friendly staff who are always willing to help with any problems we have:)
A very helpful and supportive team who made the process of looking and renting a house so much easier
Very friendly service, and everyone was very helpful when it came to house viewings and making the best decision for us.
Abbey rentals have been great help while we've been dealing with our new house, would definitely recommend :)
Great service and really helpful! Good student prices!
Nice and welcoming. Easy to communicate with and sorted easily
Any problems were dealt with quickly by the staff, who are all friendly and very helpful. Would recommend them on this basis alone
Wonderful service, found the perfect place and sorted any issues out very quickly! :)
Excellent service from Abbey rentals, helped brilliantly with the move in process. Also free jumpers! :)
Moved into our house at the start of August and it's great! Our landlord has been quick to deal with any (minor) problems, girls in the office are very friendly and approachable, had a lovely chat with Maddy who was happy to help and looking forward to popping in to get my hoodie tomorrow!
Great staff! great houses and great customer service all round!
Great service, really friendly! Definitely recommend.
Really helpful staff and super friendly, can't recommend them enough!
Very friendly and helpful when it came to finding us a house, would definitely recommend.
Great service, helped me so much to feel comfortable and to find a place!
Good service, helped find accommodation suitable to me and they are quick to respond.
Excellent service, great quality housing, easy and no messing around, a change in the face of the business
Really pleased with the house - clean and easy to get to and from the university.
Really good rental company, approachable staff, always feel welcome
Excellent service and great company! would use again
Very helpful setting up views and made the entire process easy and simple
Used this for my second-year accommodation, very informative and friendly
Very welcoming and good experience in first year with abbey rentals
Helped us get a fab flat, very helpful.
Good letting agency, what was required and asked was met to a high standard
Great communication, and very reasonable rent deals for students
Loads of options for houses, quick to solve problems in house, always friendly
Very helpful staff and really friendly, thank you!
Staff are very friendly and helpful with accommodation enquiries
Best rentals agency in Chester! Highly recommended!
Great customer service, always happy to help.
Good service, enjoying my accommodation!
Good service and accommodation is kept in great condition
Great agency, does a good job in helping customers with problems in short notice.
Great service, lovely house, fast replying when contacted!
"Without doubt the most helpful Student Rental agents in Chester! Would highly recommend!"
Abbey Rentals helped us with our landlord to help us get the repairs we needed! They helped us every step of the way! Couldn't thank them enough! :)